Core responsibilities are typically categorized into the following areas:
1. Payment Processing & Cash Handling
- Process Transactions: Ring up fuel sales from pump attendants and items from the convenience store using a point of sale system.
- Payment Methods: Accurately handle cash, credit/debit cards, contactless payments, and loyalty program rewards.
- Cash Balancing: Count the cash register at the beginning and end of shifts, manage the till float, and reconcile daily sales against receipts.
- Float Management: Provide change to petrol attendants or customers when needed.
2. Customer Service
- Welcome Customers: Greet customers arriving at the forecourt or entering the store.
- Resolve Queries: Answer customer questions regarding store items, fuel types, or promotions.
- Upsell Products: Promote in-store specials, snacks, beverages, and motor accessories.
3. Store Maintenance & Inventory
- Stocking: Restock shelves, fridges, and displays, ensuring products are faced correctly and have visible price tags.
- Inventory Control: Track inventory levels, receive new stock deliveries, and report low stock to the manager.
- Housekeeping: Keep the till area, aisles, and windows clean and tidy throughout the shift.
4. Safety & Security
- Compliance: Enforce safety regulations, such as ensuring no smoking or cellphone use near the fuel pumps.
- Monitor Forecourt: Keep an eye on fuel pumps to ensure attendants are assisting drivers and to prevent drive-offs.
- Security: Follow protocols regarding cash drops and report any suspicious activities to station management or security personnel.
Salary: Market Related
Email CV to hr@paulsenir.co.za or pa@paulsenir.co.za